Responding to Anand’s tweet, the corporate wrote that the issue was not with their companies however with the paperwork Sonam’s husband had offered. In the meantime, Sonam had earlier supported Anand in his tweet towards the e-commerce web site.
Now the corporate asserted that the invoices shared by Anand had as much as 90 p.c much less worth in comparison with what he had paid for the products. “The doctored invoices checklist costs that had been as much as 90% lower than what he paid for the products. Whereas our coverage is to do our greatest to rectify any buyer points, now we have an obligation to uphold regulatory compliance,” the tweet learn.
The tweet additionally talked about, “This isn’t a matter of customer support high quality, new insurance policies, or holding objects improperly as was tweeted. Mr. Ahuja misrepresented the value he paid for sneakers bought on eBay which might end in him paying much less duties and taxes”.
“Put very merely, now we have a authorized obligation to offer correct info when sending worldwide shipments. Each MyUS and Mr. Ahuja are topic to worldwide export guidelines, and we intend to observe them.”
Now Anand Ahuja responded to the tweet saying that the corporate refused to validate the PDF receipts and financial institution statements and accused them of making an attempt to overcharge him and maintain his items for lengthy and added that he moved all his objects and closed his account.
“It’s best to watch your baseless slandering- you had been those that refused to validate PDF receipts & financial institution statements simply so you may overcharge me and maintain my items longer to earn late charges,” his tweet learn.